Simply Built for Telecom
CostGuard is a time-tested, award-winning B/OSS application designed to support a wide range of providers. For mobile, MVNO, CLEC, Cloud / SaaS, IP and convergent providers, CostGuard supports the innovative product and service offerings, complex rating schemes and diverse business models needed to succeed in today’s competitive communications environment.
The CostGuard B/OSS helps address the key functional areas surrounding Customer Acquisition and Retention, as well as managing the fundamental operational elements that help you Manage Profitability.
Sales & Activation
CostGuard’s Sales & Activation capabilities provide the tools to ensure orders from call centers, retail point of sale, direct sales and agent channels are entered accurately and provisioned quickly. CostGuard and its Web Application modules SalesCentral and OnlineAgent reduce the timeline for order-to-cash and address errors quickly.
While adaptability is the key for other aspects of the back office, a service provider’s billing operations need to embody stability, predictability and absolute accuracy. CostGuard’s time-tested rating and billing solution, Unbillable Usage Interface and our 4-Hour Billing Guarantee gives communication providers peace of mind.
End User Support
CostGuard provides the end user support tools needed to establish and cultivate long-term customer relationships. The solution’s intuitive design and 360-degree visibility into all customer interactions helps you provide a better customer experience.
From finance and accounting to marketing and compliance, CostGuard provides the business operations insight service providers need to help everyone in the organization be more effective and productive.