What is the 4-Hour Bill Processing Guarantee?
Billing delays cost you money. We know that and we try to mitigate that situation at every step – including offering our unique “4-Hour Bill Processing Guarantee.”
The 4-Hour Guarantee helps service providers address common back-office challenges like establishing additional billing cycles to balance resources, securing faster invoice production to improve cash flow, and obtaining on-demand scalability to accommodate short-term resource demands and long-term growth.
IDI uses the latest server virtualization, transport, storage and monitoring technologies to give providers a superior SaaS solution for billing and operations services. In addition to the 4-Hour Billing Guarantee, IDI offers an operations infrastructure that includes high availability, scalability, data integrity, obsolescence protection and disaster recovery – all in an SSAE 16 audited data center.
No asterisks or qualifying statements.
No alphabet soup of server models to interpret.
No mind-numbing benchmarking data and processor speeds.
Our guarantee:
No matter how many accounts or usage records, we guarantee 4-Hour Bill Processing.
(Of course, if you like all those letters and numbers, we are certainly happy to share our benchmarks with you, too!)
With IDI you know exactly when your invoices will be ready to audit, while still maintaining the flexibility to make changes and approve invoices for production without losing another day. Now that’s peace of mind in the back-office.

