Leverage Our Experience
We love billing and everything there is to do with it. We’ve been doing it a long time, for many different telecom businesses and through tens of thousands of billing runs. We have a good handle on what it takes to create best practices in the design, configuration and ongoing operation of the back office. We offer that expertise to our customers as part of our Best Practices Consulting service.
While CostGuard offers clients the flexibility to “do it yourself,” customers often call on IDI’s expert resources to analyze their business model and recommend specific strategies to ensure they create a solid business foundation.
IDI offers assistance in a range of areas including, but not limited to:
- Product catalog development and maintenance
- Tax services
- Workflow setup
- Point of sale and inventory design
- Treatment policies
- Credit scoring rules
- General ledger setup
- Temporary billing team staffing
