Complete List: Press

  • Union Telephone Selects IDI Billing Solutions for New B/OSS

    • IDI will help Union expand product offerings, streamline billing operations, improve retail service capabilities and integrate more easily with third-party partners   NEW ORLEANS (April 17, 2013 Competitive Carriers Association Global Expo) — IDI Billing Solutions (IDI), a leading developer … Read More →


  • IDI Billing Solutions Sponsors 2013 “Imagine RIT Innovation + Creativity Festival”

    • Tens of thousands to experience presentations, hands-on demonstrations, exhibitions, and research projects by RIT students, faculty and staff VICTOR, N.Y. (April 2, 2013) — IDI Billing Solutions, a leading developer of billing and operations solutions for the telecommunications industry, is … Read More →


  • IDI Billing Solutions Issued Patent for AdvancePay Wireless Service

    • IDI’s AdvancePay product uses B/OSS to give mobile providers the flexibility to launch pay-in-advance service VICTOR, N.Y. (Jan. 9) — IDI Billing Solutions (IDI), a leading developer of telecommunications billing, rating, order management, workflow, customer management and sales solutions, is pleased … Read More →


  • IDI Billing Solutions Launches Faster, Easier Quote-to-Order Application for Communications Service Providers

    • IDI’s new SalesCentralSM Web application gives service providers an all-in-one tool that streamlines quoting and order entry for complex business-to-business services Victor, N.Y. (Oct. 17) — IDI Billing Solutions (IDI), a leading developer of telecommunications billing, rating, order management, workflow, … Read More →


  • IDI Billing Solutions Launches Agent Application for Mobile Service Providers

    • IDI’s new OnlineAgentSM Web application gives third-party agents real-time activation and customer care capabilities LAS VEGAS  CCA Annual Convention (Sept. 24) — IDI Billing Solutions (IDI), formerly Info Directions, Inc., a leading developer of telecommunications billing, rating, order management, workflow, … Read More →


  • Appalachian Wireless Continues Partnership with IDI Billing Solutions

    • Integrated B/OSS and POS solution helps growing wireless carrier launch new services quickly and provide a superior customer care experience VICTOR, N.Y. (Aug. 7) — IDI Billing Solutions (IDI), formerly Info Directions, Inc., a leading developer of billing, rating, order … Read More →


  • IDI Billing Solutions Achieves a Decade of Gold in the Microsoft Partner Network

    • Demonstrates best-in-class capability and market leadership through technology success and customer commitment VICTOR, N.Y. (Aug. 6, 2012) — IDI Billing Solutions (IDI), formerly Info Directions, Inc., a leading developer of billing, rating, order management, workflow and selling solutions for the … Read More →


  • Access One Adds IDI Billing Solutions’ OnlineBill Self-Care Module

    • OnlineBill will help Access One deliver an online strategy that enhances the company’s ability to create a superior customer experience Victor, NY (March 21) — IDI Billing Solutions, leading developer of billing, rating, order management, workflow and selling solutions for … Read More →


  • Cellular One of East Central Illinois Continues Partnership with IDI Billing Solutions

    • Integrated B/OSS and POS solution helps facilities-based wireless provider improve efficiency and enhance the customer care experience for end users  VICTOR, N.Y. (Feb. 29) — IDI Billing Solutions (IDI), formerly Info Directions, Inc., a leading developer of billing, rating, order … Read More →


  • IDI Billing Solutions, Compliance Solutions, Inc. Establish Partnership for Telecom Tax and Compliance Support

    • Companies streamline the process of helping telecom service providers manage agency compliance and tax research, preparation, filing, disbursement and reporting VICTOR, N.Y.  (Feb. 7) – IDI Billing Solutions (IDI), formerly Info Directions, Inc., a leading developer of billing, rating, order … Read More →


  • Wholesale Carrier Services Continues Partnership with IDI Billing Solutions

    • Seven-year relationship for communications billing services extended VICTOR, N.Y. (Jan. 18) — IDI Billing Solutions (IDI), formerly Info Directions, Inc., a leading developer of billing, rating, order management, workflow and selling solutions for the telecommunications industry, is pleased to announce … Read More →


  • McGraw Communications Extends Contract for CostGuard B/OSS

    • Convergent Carrier will use CostGuard B/OSS and enhanced EBPP solution, OnlineBill, to improve back office productivity and enhance the end user experience VICTOR, N.Y. ( Nov. 8 ) — IDI Billing Solutions (IDI), formerly Info Directions, Inc., a leading developer … Read More →


  • IDI Billing Solutions Makes Sixth Appearance on the Rochester Top 100

    • Top 100 program recognizes fastest growing privately held companies in the Greater Rochester area VICTOR, N.Y. (Nov. 7)—IDI Billing Solutions (IDI), formerly Info Directions, Inc., a leading developer of operations and billing software for the telecommunications industry, is pleased to announce … Read More →


  • Leading B/OSS Services Provider Info Directions Now Known as IDI Billing Solutions

    • Company celebrates 15 years of growth with a new identity focused on delivering comprehensive support for progressive communications providers        VICTOR, NY (Nov. 3) – Info Directions, Inc., a leading B/OSS services provider for the telecommunications industry, announced today that it … Read More →


  • GreatCall Extends Contract with Info Directions for Billing Services

    • MVNO uses CostGuard B/OSS to build out new mobile services and solutions to keep customers connected, safe and healthy VICTOR, N.Y. (Aug. 30, 2011) — Info Directions, Inc., leading developer of billing, rating, order management, workflow and selling solutions for … Read More →


  • Info Directions Recognized as an Inc. 5000 Company for Fourth Consecutive Year

    • Inc. Magazine Unveils Exclusive List of America’s Fastest-Growing Private Companies—the Inc. 5000 VICTOR, N.Y.  (Aug. 23, 2011) — Inc. magazine today ranked Info Directions, Inc. no. 3205 on its annual Inc. 5000, an exclusive ranking of the nation’s fastest-growing private … Read More →


  • Info Directions Secures Gold Certified Status in Hosting as Part of Microsoft Partner Program

    • Only 1 per cent of Microsoft partners worldwide attain this degree of proficiency VICTOR, N.Y. (Aug. 9, 2011) — Info Directions, leading provider of billing, rating, order management, workflow and selling solutions for communications service providers, is pleased to announce … Read More →


  • Info Directions Wins B/OSS Excellence Award for “Best North American Rural Support”

    • Pay-in-advance product helps rural carriers open up new markets and improve profit margins VICTOR, N.Y. (June 16) — Info Directions, Inc. a leading provider of telecommunications billing, operations and point of sale solutions is pleased to announce it was selected … Read More →


  • Nex-Tech Wireless Extends Relationship with Info Directions and Adds OnlineBill Self-Care Solution

    • Ongoing partnership will help Nex-Tech Wireless deliver additional enhancements that highlight the company’s ability to create a superior customer experience WASHINGTON, D.C. B/OSS LIVE! CONFERENCE AND BUSINESSPLEX (June 15) — Info Directions, Inc., (Booth 301) leading developer of billing, rating, … Read More →


  • Info Directions Guarantees Four-Hour Billing

    • From launch to audit, enhanced application and scalable SaaS solution gives service providers of all sizes a guaranteed turnaround for their billing operations WASHINGTON, D.C. B/OSS LIVE! CONFERENCE AND BUSINESSPLEX (June 15) — Building off the company’s recent achievements in … Read More →


  • Inland Cellular Extends Contract with Info Directions

    • Rural carrier will upgrade to latest version of CostGuard OSS/BSS VICTOR, N.Y. (May 10, 2011) — Info Directions, Inc., leading developer of billing, rating, order management, workflow and selling solutions for the telecommunications industry, is pleased to announce that Washington-based … Read More →


  • Info Directions Vice President Honored as “Women in Business Champion of the Year”

    • Victor Local Development Corporation recognizes Vice President in Charge of Hiring Really Talented People Debbie Culeton for her service to business and the community VICTOR, N.Y.  (May 9, 2011) — Info Directions, Inc. is pleased to announce that Debbie Culeton, … Read More →


  • Info Directions Sponsors Innovation + Creativity Festival at Rochester Institute of Technology

    • Tens of thousands to experience presentations, hands-on demonstrations, exhibitions, and research projects by RIT students, faculty and staff VICTOR, N.Y. (April 28, 2011) — Info Directions, Inc., leading developer of billing and operations solutions for the telecommunications industry, is pleased … Read More →


  • NetWolves Upgrades CostGuard OSS/BSS Solution to Accommodate Business Evolution and Growth

    • Info Directions’ longest-standing client secures new functionality and service support for its expanding wireline business VICTOR, NY (March 9) – Info Directions, leading developer of billing, rating, order management, workflow and selling solutions for the telecommunications industry, is pleased to … Read More →


  • Info Directions’ Documentation Department Wins 2010 Summit Award for Excellence

    • Victor, NY (January 25, 2011) – Info Directions’ Documentation Department has been notified that they will receive a Summit Award for Excellence at the Spectrum conference presented by the Society for Technical Communications (STC) in Rochester in April, 2011.