IDI Billing Solutions (formerly Info Directions, Inc.) was established in 1996 by President and CEO Donald J. Culeton.  A commitment to delivering the products and services telecom providers need to be successful has helped IDI evolve into a preferred partner for growth-oriented wireline, mobile, MVNO, convergent, Cloud / SaaS, and IP-based companies. The company has been recognized with numerous awards for its innovative product development efforts, sustained growth and profitability, commitment to employees and more.

Today, with a diverse client base and comprehensive Billing as a Service offering, IDI helps service providers eliminate the complexity of selling, activating, managing, billing and caring for their customers.

Our Goals

Privately held since its inception, IDI’s sole focus is on adding value to those we serve:

  • For our clients, we strive to deliver a superior customer experience and initiate R&D efforts that allow for unbridled growth and profitability.
  • For our employees, we foster an atmosphere where personal growth and professional achievement are prized and rewarded.
  • For the communities where we live and work, we devote time and resources to being a good corporate citizen and neighbor.

Our Industry

If you are judged by the company you keep, then IDI is pleased to show its support for these leaders in telecommunications research and advocacy:

CTIA The Wireless Association Logo Comptel the Competitive Communication Association Logo CCA - Competitive Carriers Association Logo
International Telecoms Week (ITW) Logo Telecom Exchange (TEX) Logo GSM Association Logo
Enterprise Connect Logo Rochester Business Alliance Logo CompTIA Logo