Who We Help

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Delivering World-Class, Cloud-Based Solutions
For The Communications Industry

For nearly 30 years, IDI Billing Solutions has been a leader in Billing, Automation and Workflow solutions for the communications industry. Designed to support innovative offerings, complex rating schemes and diverse business models, IDI’s comprehensive platform provides market leaders with the freedom and flexibility to:

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Automate operations and maximize efficiency

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Expand services and quickly grow revenue

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Enhance the digital customer experience

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Seamlessly scale as your business grows

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Markets We Serve

markets mobile carriers

Mobile Carriers

IDI is dedicated to bringing the communities of our nation into the digital age with an all-in-one solution that helps mobile carriers operate more efficiently to better serve customers, prevent churn, and improve ARPU.

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markets broadband

Broadband Providers

IDI offers dynamic control with scalable resourcing and automated efficiency. Through our innovative B/OSS solution, IDI functions as a one-stop shop for your operational needs, providing a wide range of capabilities including workflow, order processing, inventory management, service desk ticketing, customer management, communications, and more.

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markets communications

Communications & Managed Service Providers (CSP/MSP)

IDI’s agile cloud solution delivers the easiest path to monetize products and hosted services through the most flexible Order to Cash Platform on the market today. Gain the ability to scale revenue while reducing overhead and delivery times through unmatched automation and efficiencies.

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markets ilecs

ILECs

Delivering an agile solution that supports legacy, current, and future evolving business, we work with ILECs to help scale revenue while reducing operational overhead and delivery times—all while providing integration flexibility and a unifying user experience.

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A Proven Solution. A Trusted Partner.

Through innovative technology, people, partners, and systems, IDI delivers the insightful counsel and specialized expertise our customers need to navigate the ever-evolving digital landscape.

IDI Customer, Communications Service Provider
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“Everything IDI provided is just incredible. From the product catalog to the reporting, to the dashboards, to the tax engine: coming from where we were at, it was a very easy choice for us to go with IDI and move into this system.”

IDI Customer, Communications Service Provider

IDI Customer, Broadband Provider
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“As our business grows, we are confident that anything we need to build, manage equipment inventory, bill or support can be handled by IDI Billing Solutions.”

IDI Customer, Broadband Provider

IDI Customer, Mobile Carrier
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“I appreciate having a very close working relationship with IDI project management, account management and support teams to ensure that we are optimizing our use of CostGuard to meet our business needs.”

IDI Customer, Mobile Carrier

IDI Customer, Managed Service Provider
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“We have found great success in IDI’s platform. It’s very open. It’s very agile. It allows us to solve a lot of our problems by ourselves, rather than engage a long timeline of support. We particularly love using the Workflow engine..."

IDI Customer, Managed Service Provider

IDI Customer, CSP/MSP
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I have had the pleasure of working with IDI on two billing system implementations. During the first one, 10 years ago, we found their team to be very experienced, organized, and knowledgeable. This second time around has also been great..."

IDI Customer, Communications Service Provider

For nearly 30 years, IDI has been a leader in Billing, Automation and Workflow solutions.

Find Out Why.

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