Operational productivity and a unique product set are the keys to maintaining a competitive edge. Recognized as one of the industry’s most innovative software partners, IDI creates telecom solutions that help providers streamline day-to-day processes and roll out new services on demand.
With IDI’s comprehensive Billing as a Service solution, wireline providers have the application, people, platform and industry expertise needed to gain efficiencies and safeguard margins.
CostGuard B/OSS
The CostGuard application has its roots in the competitive telecommunications marketplace. The foundation of our application is a powerful rating and billing engine that has the capability to perform the complex rating and billing functions that competitive providers demand. CostGuard supports a diverse suite of telecom products from the newest technologies in data, broadband, subscription billing, SaaS hosting and IP services to traditional competitive local service, long distance, international and calling cards.
With a flexible and powerful OSS, the CostGuard application enables multiple business models including business-to-business, business-to-consumer, switched and switchless resale. Our OSS minimizes manual operations, helps escalate customer trouble tickets, and provides the checks and balances to ensure critical tasks are completed accurately and on time. IDI customers easily create and sell diverse product and service bundles, and quickly establish interfaces with third-party partners. Our integrated workflow tools help eliminate repetitive tasks and create greater accountability throughout the organization.
OnlineBill
Reducing costs and managing cash flow are also critical for telecom service providers. With OnlineBill Electronic Bill Presentment and Payment (EBPP), providers have the ability to produce and distribute invoices electronically and push self-care activities to the Web. OnlineBill helps service providers reduce mailing costs, put invoices in the hands of customers faster and encourages swift payment receipt via the Web.
Learn more about OnlineBill >>
See how other wireline companies use CostGuard
- Penn Telecom (Consolidated Communications) Case Study (pdf)
- McGraw Communications Press Release
CostGuard.NET OSS/BSS and enhanced EBPP solution, OnlineBill, to improve back office productivity and enhance the end user experience - NetWolves Press Release
NetWolves Upgrades CostGuard OSS/BSS Solution to Accommodate Business Evolution and Growth.
