Integrated Systems Backed By Security & Trust
SaaS & Security Modules—Advanced Integration, Enhanced Protection
At IDI Billing Solutions, we understand the complexities of telecom services. Our B/OSS product is designed to streamline your operations and safeguard your data, leveraging the power of integrated solutions and robust security measures to deliver a more efficient, secure, and scalable solution.
Open Web APIs – The IDI Difference
Leverage the same powerful, open foundation that fuels IDI’s renowned SaaS solution. Our Web APIs are your gateway to innovation, offering secure, programmatic access to a treasure trove of your company’s data and a suite of provisioning functions. Whether it’s creating customers, processing payments, or managing orders, our APIs put the power in your hands.
Empower Your Development with
Unmatched Resources
IDI’s Developer Knowledge Center
Dive into a world of resources. Get your hands on easy-to-follow guides, practical code samples, and comprehensive Web API documentation to kick-start your development journey.
Streamlined Developer Support
Encounter a hurdle? Our dedicated support system connects you with the right technical experts to swiftly address your queries and resolve any issues.
Comprehensive Consulting Services
Tackling a complex project? Our expert consultants are here to guide you through every twist and turn, ensuring your vision becomes a reality.
Reliable and Future-Proof
Data Replication – Your Assurance Of Constant Accessibility
Embrace the confidence that comes with always having a real-time duplicate of your vital customer data, securely housed within your network. Our Data Replication technology ensures that any modifications in your primary environment are instantly mirrored and securely transmitted to your replicated database. This means your power users, especially those skilled in SQL, can delve into database-level access with ease.
Your Data, Secured and Accessible
- Reliable VPN Tunnels: Enjoy peace of mind with VPN tunnel connections, ensuring your data’s transmission is always secure.
- Comprehensive Data Access: Gain access to an extensive array of customer data – from end-customer details to financials, product catalogs, orders, security, and invoicing.
- Flexible and Familiar Tools: Utilize standard T-SQL database access to create custom reports and conduct advanced BI-type data analysis.
Single Sign-On – Seamless Integration, Effortless Access
Unlock the convenience of accessing IDI directly from the applications you use daily. Our Single Sign-On (SSO) solution simplifies your workflow by integrating system access seamlessly into your existing software ecosystem. Transition between systems effortlessly, without the hassle of repeated logins or managing multiple accounts. Plus, choose to log in directly to IDI using your existing accounts with supported identity providers. With a variety of SSO implementation options, tailor the solution to fit your specific identity management needs.
Streamlined Access, Enhanced Security
Direct Links to IDI SaaS
Access specific IDI pages from external apps without the need to re-authenticate.
Flexible OAuth Configuration
Easily set up OAuth authentication against public or customer-hosted endpoints.
Ready-to-Use SSO Support
Benefit from out-of-the-box SSO support for leading OAuth identity providers like Salesforce.com, Office 365, and Microsoft Live.
Customizable Authentication APIs
Utilize our APIs supporting WS-Trust secure tokens to build or integrate your own SSO solutions.
User-Centric Control
Empower users to link their external accounts to their IDI identities effortlessly.
Security & Trust – Our Commitment, Your Confidence
At IDI, security isn’t just a feature – it’s a foundational commitment. Throughout the years, we have made security and trust a top priority, significantly investing in people, processes, and technology to ensure our customers’ data is protected, and that our solutions are trusted and reliable. As business needs, regulations, and the risk management landscape change, we continue to enhance our security posture with an ever-evolving and robust security program.
Secure Today. Prepared For Tomorrow
- Continual Enhancement: IDI’s Security Program is based on the NIST Cyber Security Framework. We’re committed to continuously assessing and mitigating risks in the business, ensuring the highest protection standards.
- Comprehensive Assurance Reporting: Transparency is key. We demonstrate compliance through detailed assurance reports, giving you a clear view of our security posture.
Certifications For Trust & Peace Of Mind
SOC 1 and SOC 2 Compliance
Our services meet the rigorous standards of SOC 1 and SOC 2, ensuring secure handling of your data.
PCI DSS Compliant
With Payment Card Industry Data Security Standards adherence, your payment data is in safe hands.
HIPAA Ready
We respect and protect sensitive health information, aligning with the Health Insurance Portability and Accountability Act requirements
High System Availability & Performance – Uninterrupted Operations, Scalable Solutions
At IDI, our cloud-based telecom billing platform is the cornerstone of your operational efficiency and scalability. Crafted with cutting-edge technology like virtualization, fiber channel, and centralized storage, our platform is built to support your business’s growth dynamically. We don’t just promise high performance; we deliver it, ensuring that your operations are seamless, efficient, and always on.
Unmatched Uptime and Monitoring
- Consistent Availability: With a track record of over 99.9% system uptime, our cloud-hosted clients enjoy uninterrupted operations.
- Comprehensive Monitoring: We vigilantly monitor all levels – from client transactions to application and database infrastructure – ensuring peak performance and timely completion of all tasks.
Adaptive Performance &
Robust Disaster Recovery
- Scalable Excellence: Our platform is inherently flexible, scaling on demand to meet your growing usage processing needs. Rest assured, your B/OSS will always keep pace with your business.
- Disaster-Proof: The continuity of key applications during a disaster is paramount. That’s why we offer a standard Disaster Recovery plan to all our hosted clients, safeguarding your operations against unforeseen events
Regulatory & Compliance Support: Navigating Complexity With Ease
In the complex world of telecom, regulatory and compliance demands come from all directions – the FCC, PCI Security Standards Council, federal and state governments, and beyond. Keeping abreast of the ever-evolving requirements for data protection and telecom-specific mandates is daunting. It involves a substantial commitment to research, analysis, monitoring, development, and deployment into your B/OSS systems.
Expert Guidance At Your Fingertips
- Dedicated Team of Industry Specialists: Our team of seasoned experts stays ahead of regulatory changes, offering insightful analyses and practical recommendations. Our role is to simplify this process for you. We offer comprehensive operational advice and application support to ensure that you’re not just compliant, but confidently ahead of the curve.
- Thought Leaders in the Field: Our professionals are not just behind-the-scenes experts – they’re leading voices in the industry, conducting webinars and educational sessions on critical topics like PCI Compliance in Telecom and CPNI handling.