Collections & Treatment

A Consistent Approach to Revenue Collection

CostGuard’s collections feature allows communications service providers to maximize revenue through customized treatment solutions. With triggered actions, this feature makes it easy to configure specific treatment plans that automatically hotline, disconnect or restore services and generate account notifications. The ability to quickly take action on these accounts helps service providers prevent them from becoming seriously delinquent.

CostGuard provides the ability to:
Consider multiple criteria in order to determine collections status
Use detailed reporting and extensive search capabilities to identify and assign accounts in need of attention
Export accounts to collection agencies
Pair with account spending limits to help customers avoid being placed into collections and minimize the risk associated with auditing and managing treatment