IdI Demand Gen 2023 04 Apr Title02

The Customer Journey Is Ever Evolving—Let’s Build A Better Experience Together.

Welcome to The IDIxperience — your destination for the latest and greatest in topical telecom insights from the IDI team, our incredible partners, and thought leaders across the communications industry.

Be on the lookout for new content monthly, as we will be updating this page with valuable education, special offers, and unique opportunities to engage and share your thoughts. Thanks for joining us. We hope you enjoy the experience!

Article 1

Cybersecurity Threat Levels Have Never Been Higher. Are You Prepared?

Security and trust is a top priority for every organization today. Here, we share our insights on what’s most important in addressing security program development.

Article 2

The Security Risks Of Legacy Systems

Still depending on outdated legacy systems? It’s imperative to consider the potential threat they present to your organization and revenue streams.

Article 3

From Legacy Systems To A Modern Solution

The ability to deploy new and innovative services to attract and retain customers has never been more vital. Here’s what to consider when evaluating solutions.

Article 4

Industry Case Study – FirstComm

Learn how FirstComm moved on from its legacy systems and onto one reliable, comprehensive system—delivering a world-class experience to its expanding customer base.

Article 5

Transforming Ideas Into Growth

For over 25 years, IDI Billing Solutions has been a leader in Billing, Automation and Workflow solutions.


The 2023 telecom industry events calendar is packed full of fantastic opportunities to gain knowledge and insights, network with peers, attend educational sessions and engage with vendors. Which upcoming events are on your radar? Let’s connect!

WTA event

WTA Spring Educational Forum – April 23-26, Napa, CA

As a proud Platinum Sponsor of the 2023 WTA Spring Educational Forum, IDI Billing Solutions remains committed to supporting the WTA’s mission of bringing better, faster broadband to rural communities and underserved markets. Planning to attend?
Let’s meet up!

CCA 2023

CCA Mobile Carriers Show – May 2-4, Pittsburgh, PA

CCA’s Mobile Carriers Show is the only North American event to focus exclusively on smart strategies, technology innovations, and business opportunities for carriers in this increasingly mobile world. And IDI is proud to be Platinum Sponsor at this year’s event. Heading to the show?
Let’s connect!

Turn Your Ideas Into Growth

With customer expectations on the rise, digital channels expanding, and the need for secure operating environments becoming more of a priority now than ever before—it takes advanced customer experience management technology to stay ahead of the curve.

For over 25 years, IDI Billing Solutions has been a leading provider of Billing, Automation, and Workflow solutions for the communications industry. Our comprehensive, highly secure, cloud-based solution enables providers with the ability to streamline operational efficiency, monetize services, automate operations, and seamlessly scale as your business demands.

CostGuard and OSS

CostGuard Billing & OSS

Experience a world-class monetization platform designed to support innovative product and service offerings, complex rating schemes, and diverse business models.

The IDI Difference

The IDI Difference

Through innovative technology, people, partners, and systems, we’re dedicated to providing the insightful counsel and specialized expertise required to make your customer journey transformation a reality.