Building A Better Experience | IDI Billing Solutions

The IDIxperience—October Edition: Strengthening Your Cybersecurity

In today’s increasingly interconnected world, the importance of cybersecurity cannot be overstated. And its importance in the telecom industry is more heightened than ever. In this issue, we acknowledge Cybersecurity Awareness month by offering an insightful look into how a holistic cybersecurity program can protect telcos and your customers – from navigating the complexities of supply chains with confidence, to maintaining an effective patch management program, and understanding changing requirements to compliances like PCI 4.0.

Be on the lookout for new content monthly, as we will be updating this page with valuable education, special offers, and unique opportunities to engage and share your thoughts. And be sure to check out past editions here.

Thanks for joining us. We hope you enjoy the experience!

Unraveling The Tangled Web: Supply Chain Risk Management

More than three fifths of US businesses have been directly affected by a software supply chain threat over the past year. In this feature, we delve into the crucial role that supply chain risk management plays for telcos as cyber threats increase and supply chains grow more complex.

PCI 4.0 Is Here – Are You Ready?

The digital payment landscape has undergone significant changes since 2018, and the global standards are adapting to reflect that. Here, we break down PCI 4.0’s biggest changes and how telecom companies should prepare for this transition.

Reduce Your Cyber Risk With A Holistic Patch Management Program

With increased reliance on technology, telecom service providers are also facing a higher risk of cyber-attacks. A coordinated and holistic approach to cybersecurity, including effective patch management, is crucial to protect sensitive data, maintain customer trust, and ensure uninterrupted services.

2023 State Of The Phish

As businesses continue to roll out new security controls, bad actors are finding new and sophisticated ways to bypass these defenses and attack people. This recent report by Proofpoint takes a deep dive into these complex phishing techniques and highlights how attackers are gaining the upper hand. Their findings are eye-opening.

Transforming Ideas Into Growth

Designed to supportive innovative offerings, complex rating schemes and diverse business models, IDI offers a world-class, cloud-based B/OSS platform that delivers the power and flexibility you need to make your customer journey transformation a reality.

Events

The 2024 telecom industry events calendar is packed full of fantastic opportunities to gain knowledge and insights, network with peers, attend educational sessions and engage with vendors. Which upcoming events are on your radar? Let’s connect!

PTC ’24 – January 21-24, Honolulu, HI

PTC’s Annual Conference is a strategic springboard for the global communications industry, providing all attendees with a four-day platform to focus on planning, networking, and discovering what lies ahead for the ICT industry. Planning to attend? Let’s Meet Up!

Metro Connect USA – February 26-28, Fort Lauderdale, FL

This premier event unites leadership teams across the US fiber market, including metro, lit, dark fiber, long-haul, subsea, fiber to the home, and fixed wireless access, as well as data centers, cloud providers, wireless communications infrastructure providers, and their investors. Planning to attend? Let’s Connect!

Turn Your Ideas Into Growth

With customer expectations on the rise, digital channels expanding, and the need for secure operating environments becoming more of a priority now than ever before—it takes advanced customer experience management technology to stay ahead of the curve.

For over 25 years, IDI Billing Solutions has been a leading provider of Billing, Automation, and Workflow solutions for the communications industry. Our comprehensive, highly secure, cloud-based solution enables providers with the ability to streamline operational efficiency, monetize services, automate operations, and seamlessly scale as your business demands.

CostGuard Billing & OSS

Experience a world-class monetization platform designed to support innovative product and service offerings, complex rating schemes, and diverse business models.

The IDI Difference

Through innovative technology, people, partners, and systems, we’re dedicated to providing the insightful counsel and specialized expertise required to make your customer journey transformation a reality.

Learn How IDI Can Help You Build A Better Experience

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