The purpose of this position is to successfully lead and manage the internal and client project resources through the entire array of activities involved with the installation and migration of the client’s POS, OSS and BSS software solution.

DUTIES AND RESPONSIBILITIES:

  • Accountable for the success of a project including achieving milestones and deliverables as defined in the project plan and scope.
  • Plan, create and actively use an integrated project plan and scope document to achieve critical milestone and project completion.
  • Use of strict project change control process to identify, manage and document changes to project scope.
  • Create and manage project budget and resources to ensure projects meet budgeted financial objectives and work performed adds value for the client and IDI Billing Solutions.
  • Lead and participate in project kick off and customer discovery process.
  • Actively interface with customers to define and document requirements relative to the business requirements, feature development, deployment and implementation of solution.
  • Establish a strong, working relationship with customer and manage customer’s expectations.
  • Establish effective communications with executive management and peers regarding the status of current project(s).
  • Establish and lead external and internal project meetings, including establishment of meeting agenda, generation of status reports, meeting minutes and presentations as necessary to ensure communication is fluid.
  • Participate in the post mortem review.  Keeps track of lessons learned and share those lessons with team members.
  • Ensure project documents are complete, current, and stored appropriately.
  • Effectively apply our methodology and enforce project standards.
  • Prepares for project reviews.
  • Minimize our exposure and risk on project.
  • Consistently acknowledge and appreciate each team member’s contributions.
  • Effectively utilize each team member to his/her fullest potential.
  • Mitigate team conflict and communication problems.
  • Build a knowledge base of each client’s business, organization and objectives.
  • Use of strict project change control process to identify, manage and document changes to project scope.
  • Effectively convey our message in both written and verbal business discussions.
  • Understand how to communicate difficult/sensitive information tactfully.
  • Uphold company policies and procedures.
  • Perform additional related responsibilities as requested.

EDUCATION:

Bachelor’s Degree in IT or a related field and/or 2-4 years of relevant experience.

QUALIFICATIONS: 

  • 2-4 years of Project Management experience is required.
  • Knowledge of project management principles, practices, techniques and tools.
  • Understands basic revenue models, P/L, and cost-to-completion projections and makes decisions accordingly.
  • Must have experience in one of the following: PMI, Six Sigma Methodology, or a primary role in managing multiple or large complex projects.
  • Experience in business process reengineering, process design and implementation, process mapping and workflow technology solutions.
  • Ability to analyze comprehensive business processes and perform in-depth work analyses.
  • Individual must be able to make decisions, exhibit sound and accurate judgment, manage competing demands and have the ability to work in a demanding and fast-paced work environment.
  • Leader and a team player with the ability to foster good working relationships both internally and with client teams.
  • Candidate must be able to identify and resolve problems, gather and analyze information skillfully and develop alternative solutions when necessary.
  • Must be skilled in organizing resources and establishing priorities.
  • Excellent communication skills both, verbal and written skills.
  • Ability to handle multiple projects with changing priorities and meet challenging deadlines.
  • Possesses general understanding in the areas of application programming, database and system design.
  • Previous software development project management experience is a plus.
  • Wireline or Wireless telecom experience with knowledge in the areas of order processing, service activation, billing, network planning and/or customer care a plus.
  • Previous experience in IT Project Management is a plus.
  • Ability to work overtime and on weekends when needed.

Working Conditions

Office environment.  Travel (15%) may be required.

-EOE-

Please submit your resume with salary requirements to: resumes@idibilling.com.