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Our commitment to customer security is at the forefront of everything we do. And as business needs, regulations, and risk management landscape change, we continue to enhance our security posture with an ever evolving and robust security program. Learn about how IDI protects customers with our five key security pillars.

CSPs that expand their business through mergers & acquisitions need to ensure that every critical technology platform is future-proofed and can scale along with their growing requirements. Read our case study to see how FirstLight simplified their complex billing environment with IDI’s CostGuard Billing and OSS.

IDI continues to invest in the people, processes and technology that drive compliance across the entire organization and ensure a robust assurance reporting roadmap that is aligned with the specific needs of our customers. Read why compliance is so important for SaaS providers.

At IDI, we believe a telecom billing solution should be more than just a suite of software tools. Read our eBook to see how we forge lasting partnerships with our customers, continually working on their behalf to improve the quality of their business operations.

FirstComm found itself stranded with a legacy billing system that was unable to support the launch of new services and scale accordingly. See how they were able to migrate existing and newly acquired customers onto one reliable, comprehensive platform.

Find out how IDI’s Workflow solution can help streamline your business processes – increasing operational efficiency, decreasing time to market and enhancing overall service delivery.

Download our eBook for more information on:

• The importance of collaborative design
• IDI’s monthly software release strategy
• How you can add your voice to the conversation

Rapidly expanding CSPs face a common challenge: How do their B/OSS systems scale up with their increasing footprint and customer base? Read our case study to see how our comprehensive billing, automation and workflow solutions set the foundation for rapid growth and success.

Read our white paper to learn more about CostGuard^®, our award-winning telecom B/OSS with fully integrated business process automation, and what Network Function Virtualization means for the future of telecom billing.

Download our eBook for more information on:

• Intuitive, highly configurable cloud-based solutions
• Dynamic rating, service bundling and contract management
• Diverse and dedicated industry experience for wireline, fiber, IP and wireless service providers

Scaling up core capabilities to expand into new markets and keep up with customer demand isn’t always easy with legacy infrastructure. This was precisely the situation that Viaero Wireless found itself in when it approached IDI for assistance. Read our case study to learn more.

IDI’s all-in-one CostGuard® application helps CSPs consolidate multiple systems and streamline billing systems to maintain, enhance and diversify their catalog of services. Learn how you can simplify billing, uncover new revenue sources and elevate your business.

IDI was recognized by CIOReview magazine as 20 Most Promising Technology Solution Providers for Telelcom Industry 2017 – an annual listing of 20 companies that are at the forefront of providing technology solutions for the telecom industry and impacting the marketplace.

IDI offers a billing and operations support system that improves efficiency, reduces errors and expenses, increases ROI and lets telecom service providers succeed in a competitive market. Find out more about our streamlined, all-in-one billing solution.