The Trouble with Diversification The annuls of business history are filled with examples of companies that have diversified – successfully – to create global entities…
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Beyond Subscription Billing for SaaS Providers
The future has arrived for a large number of SaaS vendors. Their business is scaling quickly and they can’t ignore the billing question any more….
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Who’s Laughing at Your Billing Woes? Your Competition.
That dog is definitely having a good laugh at someone’s expense. And let’s face it, bad billing can get very expensive. The good news is…
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Zen Principles of Telecom Billing – Bill Calmly
Finding Tranquility Among the Stormy Seas of Telecom Billing Your billing system should be, to borrow a phrase from Simon & Garfunkel, “a bridge over…
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Time to Believe the Hype: SaaS is Meeting – Exceeding – User Expectations
Launching a new product is easier said than done. So, when the product takes the form of a whole new technology paradigm, well, the hype…
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Looking for Common Threads and Finding Bad Billing
With holiday goods starting to appear in the stores, I admit, I eagerly await the unique foods, events and traditions that make the last two…
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Is SaaS Telecom Billing Right for You?
Can communications service providers adopt SaaS technology into their own back office environments with confidence? While BSS/OSS can be a resource-consuming drain on telecom service…
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When Franken-Billing Takes Over, the Results Can be Simply Monstrous
It’s Alive! It all starts very innocently. A little side experiment. Just a quick manual process here for reporting, another little development project here for…
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So, Where Did It Go? And Why Can’t I Find It?
I’m Talking About Your Revenue If you guessed I was talking about my sanity, well, on most days you’d be right. But that’s not the…
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