Enhanced OnlineBill helps telecommunications service providers deliver an online strategy that reduces support costs and enhances their ability to create a superior customer experience
Victor, NY (June 12, 2013) — IDI Billing Solutions, leading developer of billing, rating, order management, workflow and selling solutions for the telecommunications industry, is pleased to announce the launch of its redesigned and enhanced OnlineBill® bill payment and presentment interface.
OnlineBill is a Web portal solution that allows communications providers to give their customers easy access to critical account information. With OnlineBill, providers can build customer relationships with visibility and greater access to account information while continuing to reduce printing, processing, service and administration costs.
Users can view current and past invoices, submit payments, schedule recurring payments and view service and usage information with a single click. The new OnlineBill web application is designed to support convergent providers in a single interface, featuring specific usage views for each number depending on the type of service.
Along with its user-friendly interface design, OnlineBill includes a powerful administration console to post promotional images, modify color schemes and incorporate advanced style sheets. The newly enhanced OnlineBill was built using web services APIs and gives service providers the ability to customize their online presence with ease.
Utilizing a web application like OnlineBill has become crucial for communications service providers to remain competitive in today’s marketplace. According to the website for the National Automated Clearing House Association (NACHA), an electronic payments association that governs the ACH Network, most industries that were traditionally paper-based billers, including financial services and telecommunications, are moving to paperless billing and seeing adoption rates well over 30 percent.
“IDI’s OnlineBill solution offers an intuitive platform for invoice presentment and customer care so providers can create a more user friendly billing experience,” said Tim Wrona, Vice President of Marketing and Product Strategy at IDI Billing Solutions. “These enhancements will provide numerous benefits to service providers by giving them the ability to control the navigation elements, promotional messaging and branding of their customer bill payment experience.”
About IDI Billing Solutions
IDI Billing Solutions is a leading B/OSS services provider for the telecommunications industry. IDI’s Billing as a ServiceSM includes the award-winning CostGuard® application, expert back-office and professional services, and a cost-effective SaaS-hosted platform. Billing as a Service helps providers engaged in mobile, MVNO, local, long distance, cloud/SaaS, data and VoIP monetize their services and streamline operations related to selling, activating, managing and billing customers. IDI maintains a Gold Hosting Competency in the Microsoft Partner Program. To learn more about IDI, please visit us at www.idibilling.com or call 1.888.924.4110.
IDI Billing Solutions contact
Marketing Communications Manager
833 Phillips Road
Victor, NY 14564