IDI Billing Solutions Launches Faster, Easier Quote-to-Order Application for Communications Service Providers

IDI’s new SalesCentralSM Web application gives service providers an all-in-one tool that streamlines quoting and order entry for complex business-to-business services

Victor, N.Y. (Oct. 17) — IDI Billing Solutions (IDI), a leading developer of telecommunications billing, rating, order management, workflow, customer management and sales solutions, is pleased to announce the launch of a Web-based application designed to help service providers simplify the quoting and order entry process.  With IDI’s SalesCentralSM, carriers have the flexibility to create customized quotes for complex services including MPLS, Ethernet, SIP Trunks, PRI, T1 and VoIP, and then convert those quotes to orders in IDI’s CostGuard B/OSS solution.

Fully integrated with CostGuard, SalesCentral eliminates the need for service providers to use third-party quoting systems that can be time-consuming to maintain and lead to order entry errors.  SalesCentral leverages a flexible Pricing Matrix and the CostGuard Product Catalog to assemble quotes for business-to-business telecommunication sales that include complex services, multiple locations and multiple cost structures.  SalesCentral also generates sales documentation for customer signature, manages forecasting data, and features a reporting dashboard that graphically displays revenue numbers, quote activity and product distribution.  As a Web application, SalesCentral can be deployed in minutes and is compatible with mobile and tablet devices.

“SalesCentral provides both the power and ease of use that business-to-business sales professionals need to manage their day-to-day responsibilities – assembling quotes, monitoring the pipeline and converting quotes to orders,” said Tim Wrona, vice president of marketing and product strategy at IDI.  “SalesCentral follows in the footsteps of IDI’s recently released OnlineAgentSM application for mobile carriers, providing Web-based, easy-to-use tools that help carriers eliminate manual operations, reduce errors and create a better customer experience.”

About IDI Billing Solutions

IDI Billing Solutions (formerly Info Directions, Inc.) is a leading B/OSS services provider for the telecommunications industry.  IDI’s Billing as a ServiceSM offering includes the award-winning CostGuard® application, expert back-office and professional services, and a cost-effective SaaS-hosted platform for telecom billing.  Billing as a Service gives communications providers engaged in mobile, MVNO, local, long distance, data and VoIP the tools to monetize their services and streamline operations related to selling, activating, managing and billing telecom customers.  IDI maintains a Gold Hosting Competency in the Microsoft Partner Program.  To learn more about IDI, please visit us at or call 1.888.924.4110.

IDI Billing Solutions contact

Stacey Michaels
Marketing Communications Manager
833 Phillips Road
Victor, NY  14564