Idi25th Transp

IDI Billing Solutions enables service providers to quickly transform ideas into growth.

VICTOR, NY (January 19, 2021) – IDI Billing Solutions, a global provider of cloud-based billing, automation and workflow solutions for Communications Service Providers, is pleased to announce it has reached a significant milestone this week – the company’s 25-year anniversary.

IDI Billing Solutions was founded in 1996 by CEO Donald Culeton to address critical telecommunications billing challenges through its comprehensive CostGuard B/OSS application and a commitment to customer success. IDI has a long history of innovation including being the first to deploy a telecom rating, billing and customer care system on a desktop computer. The company broke new ground with the launch of an online bill payment and presentment product, implemented the industry’s first .NET-architected solutions and earned a patent for AdvancePay. IDI continued to demonstrate its industry leadership through significant investments in the cloud, agile development and transformation of CostGuard to a web-based platform. The company’s footprint is now comprised of multinational customers in addition to its diverse US market base. IDI has been honored with numerous industry and business awards from top technology publications and organizations including Inc. Magazine, Cisco Systems and Microsoft Corporation.

Today, IDI remains focused on enabling providers to quickly transform their ideas into growth, giving them the ability to rapidly implement new business models and revenue-generating services. The IDI solution improves efficiencies across their operations by streamlining business processes, simplifying the management and invoicing of their customers and providing regular monthly software updates to minimize overall business risk.

“A sincere thank you to our customers, employees and partners for their support in helping us achieve success over the years,” said Donald Culeton, founder and CEO at IDI Billing Solutions. “While IDI has evolved significantly to meet the ever-changing needs of our industry, what I am most pleased with is the commitment of our employees to do whatever it takes to help our customers succeed,” said Culeton. “We understand the challenges that providers face today, and our goal is to give them the ability they need to remain competitive and profitable. We look forward to the next 25 years building upon our strong legacy of innovation and adding value to those we serve: our customers, our employees and our community.”

About IDI Billing Solutions
IDI Billing Solutions has been a leading provider of Billing, Automation and Workflow solutions for the communications industry since 1996. IDI’s Billing as a ServiceSM includes the award-winning CostGuard application, expert back-office and professional services, and a highly secure cloud-hosted platform. With a diverse client base, IDI gives communications providers the tools to quickly monetize their services and automate operations related to selling, activating and billing customers. IDI maintains multiple Gold Competencies in the Microsoft Partner Program. To learn more about IDI, please visit or call 1.888.924.4110.

IDI Billing Solutions contact:
Jim Lazeroff, Marketing Director