The Flexibility to Grow Your Communications Business in Any Direction
Today’s communications market is all about convergence. The ability to combine multiple lines of products and services and offer bundled packages and discounts is critical for service providers. Whether you’re talking about CLEC, MSP, IP, mobile solutions or other lines of service, IDI has the power and flexibility to handle it all.
Our CostGuard B/OSS application has a long history of supporting diverse business models and managing some of the most intricate rating and product development requirements in the market today.
One Billing and OSS Solution, Any Business Model
IDI’s comprehensive Billing as a Service solution provides the application, people, platform and industry expertise needed to deliver comprehensive billing solutions for CLECs, MSPs, IP providers, cloud services, mobile providers, MVNOs, and other lines of service. With CostGuard, service providers have the ability to change their service offerings and enter new lines of business without sacrificing back office efficiency.
- One product catalog, one customer invoice
A single, flexible product catalog and powerful rating engine provide the foundation for convergent providers to bill for any product or service on one invoice and create unique offerings that appeal to specific customers, markets, industries and more.
- A single view of your customers and all their services
CostGuard’s customer management interface allows service representatives to see all the interactions with your customers for each line of business, improving and streamlining the service experience.
- Easy integration with Web APIs
With multiple lines of service, smooth operations with third-party partners is crucial. CostGuard is built on standard Web services helping service providers build and maintain new integration points with ease.
- Rating flexibility and accuracy
As a truly convergent billing platform, CostGuard provides comprehensive rating capabilities for any line of service, as well as comprehensive discounting, contract management and taxing capabilities.
- Faster, easier order management
CostGuard prevents errors and order delays with a wizard-based order assembly feature with built-in validation, error detection and remediation capabilities.
- Industry expertise – for any line of service
IDI is committed to billing and OSS solutions for the communications market. Our experienced, U.S.-based teams use their knowledge to help our customers get the most value from their back office solution.
- High availability and scalable
IDI provides an IT infrastructure that delivers high availability, superior performance and on-demand scalability for progressive service providers. Our SSAE 16-audited SaaS environment gives our customers peace of mind.
IDI’s Comprehensive Solution for Convergent Providers Includes:
See How Convergent Carriers use CostGuard
- Mitel (Press Release)