Billing, Automation & Workflow for High-Growth Broadband Providers
Accelerate service delivery, streamline operations, and deliver exceptional customer experiences with a proven cloud-based B/OSS platform trusted by communications providers for 30 years.
One Platform.
Comprehensive Control.
Fully Integrated
Cloud-Based B/OSS Platform
Agile and flexible—experience a world-class monetization platform designed to support innovative product and service offerings, complex rating schemes, and diverse business models.
Operational
Expertise
Future-driven, data-obsessed, and always curious—our U.S.-based team is dedicated to guiding you through the B/OSS transformation process—delivering the strategic guidance and developmental support you need to build a better customer experience.
Empower Your
Salesforce Implementation
Elevate your business operations to new levels of productivity and customer satisfaction with the integrated power of IDI Billing Cloud and Salesforce, the world’s leading CRM.
The IDI Difference
Through innovative technology, people, partners, and systems, we’re dedicated to providing the insightful counsel and specialized expertise required to make your customer journey transformation a reality.
Why IDI?
Specialized Billing Solutions For Telecom Markets. How We Help:
Broadband Providers
Communications & Managed Service Providers
Mobile Carriers
ILECs
We Enable Communications Providers To Quickly Transform Ideas Into Growth
Design Quickly
Keep Pace With Ever-Changing Market Demands. Accelerate your efforts to launch new products and services for all your different revenue channels, markets, and lines of business.
Sell Confidently
Realize Your Full Sales Potential. A centrally managed, fully customizable order management engine means you can manage retail promotions and present a streamlined experience.
Deliver Effortlessly
Dynamic Orchestration. Bring structure and automation to the most complex part of your business – order fulfillment.
Invoice Reliably
No Limits And No Compromise. Rate and bill any service, any product, any market—at any time.
Manage Smartly
Superior Customer Interactions. Complete account servicing from a single, intuitive, platform—including highly configurable self-care tools to drive costs out of your call center and boost customer satisfaction.
Let's Build A Better Experience Together
The IDIxperience
Exclusive insights and topical telecom content from the IDI team, our incredible partners, and thought leaders across the communications industry.
Rethinking Security & Risk Management In The Age Of AI
Artificial intelligence is opening new possibilities for communications providers, from streamlining operations and improving decision-making to delivering faster, more personalized customer experiences. But as AI becomes more capable, the security conversation is...
What Sets Successful BSS/OSS Implementations Apart?
Implementing a new BSS/OSS platform is one of the most consequential technology initiatives a communications provider can undertake. From billing and service activation to customer care and financial operations, the transition touches nearly every part of the...
Security That Supports Resilience, Trust, & Growth
For communications providers, security is no longer simply about protecting systems and data. It is increasingly tied to the ability to operate reliably, maintain customer trust, adopt new technologies, and grow with confidence. The systems supporting the customer...
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Ready To Experience IDI In Action?
Designed to support innovative offerings, complex rating schemes, and diverse business models, IDI’s world-class, cloud-based B/OSS platform delivers the power and flexibility you need to make your customer journey transformation a reality.