Broadband Providers
Centralize, Automate & Optimize—Your Path To Delivering Superior Customer Experiences
As the demand for high-speed connectivity continues to surge, broadband providers face unique challenges in delivering seamless services while ensuring efficient billing and revenue management. That’s where IDI comes in. Our world-class, cloud-based monetization platform streamlines operations and enables Broadband Providers to stay at the forefront of connectivity, powering the digital age with innovation while building out new, value-add applications as their business needs evolve.
Scalability & Flexibility
Whether you’re a regional player or a national giant, our B/OSS solutions scale with your business. As the broadband landscape evolves, IDI ensures that your billing infrastructure remains adaptable, allowing you to respond swiftly to market changes and technological advancements.
Customer-Centric Approach To Subscriber Management
Beyond tracking customer data and monitoring service usage, our billing solutions enable broadband providers to offer personalized plans and targeted promotions, flexible billing options, and transparent communication, fostering customer loyalty in a competitive market.
Excellence In MDU Service Provision
Skillfully navigating the unique infrastructure challenges of MDUs, IDI’s platform aligns seamlessly with network and property management systems to accurately reflect services in these complex environments. Optimized to handle bulk accounts in high-density user areas, IDI ensures accurate and efficient billing processes, adaptable to both sub-metering and individual billing scenarios.
Revenue Assurance
IDI’s advanced billing platform is designed to maximize revenue and minimize revenue leakage. With robust reporting tools, broadband providers can gain deep insights into their financial performance and take proactive measures to optimize revenue streams.
Easy Integration Capabilities
With an API-first mentality, the IDI platform seamlessly integrates with a variety of third-party systems and applications, ensuring a cohesive ecosystem for your broadband operations. From CRM systems to network management tools and field service management solutions, we make integration hassle-free.
Compliance & Security
In an industry where data security and regulatory compliance are non-negotiable, we take a proactive approach. Our systems adhere to the highest security standards and regulatory requirements, including SOC1/SSAE 18, SOC2, PCI DSS, FIPS 140-2, and HIPAA—ensuring that carriers can operate with confidence and trust.