IDI Billing Solutions is a leading provider of Billing, Automation and Workflow solutions for the telecommunications industry. Our Billing as a ServiceSM includes the award-winning CostGuard application, expert back-office and professional services, and a highly secure cloud-hosted platform.

IDI was established in 1996 by CEO Donald J. Culeton. A commitment to delivering the products and services telecom providers need to be successful has helped IDI evolve into a preferred partner for growth-oriented wireline, fiber, mobile, MVNO, cloud and convergent providers.

With a diverse client base, IDI gives communications providers the tools to quickly monetize their services and automate operations related to selling, activating and billing customers.

Our Goals

Privately held since its inception, IDI’s sole focus is on adding value to those we serve:

  • For our clients, we strive to deliver a comprehensive service to increase your revenue and enhance your overall customer experience.
  • For our employees, we foster an atmosphere where personal growth and professional achievement are prized and rewarded.
  • For the communities where we live and work, we devote time and resources in being a good corporate citizen and neighbor.
Person Using Laptop And Cell


If you are judged by the company you keep, then IDI is pleased to show its support for these leaders in Communications policy, research and advocacy:

tempus technologies
USA ePay
primal technologies


IDI has been recognized with numerous awards for innovative product development efforts, sustained growth and profitability, commitment to employees and more. Here are just a few:

The Rochester Top 100

IDI has appeared numerous times on the Rochester Top 100 list. Co-sponsored by the Rochester Business Alliance and the Rochester office of KPMG LLP, the Top 100 ranking considers privately held companies with more than $1 million in revenues in each of the previous three years and that demonstrate significant dollar and percentage growth.
2014 2011 | 2010 | 2009 | 2006 | 2004 | 2001

Inc. Magazine/Inc. 5000 Fastest Growing Privately Held Firms

IDI has been recognized as an Inc. 5000 company for growth four times. The Inc. 5000 is based on percentage of revenue growth from the previous three years.

Meet the IDI leadership team.

Our Team