Meet CostGuard Billing & OSS
CostGuard, IDI’s award-winning convergent Billing and Operations Support System (B/OSS), is designed to support a wide range of CSPs and their business activities – from rating & billing, to back office operations, to customer service.
With an easy-to-use convergent billing system like CostGuard, you can increase business efficiency by using a single platform for billing, rating, invoicing and collection across all types of customers, markets or service lines. You can also launch brand new products, services and pricing models faster than your competition.
in addition to convergent billing functionality, CostGuard also enhances the key areas of your entire CSP organization – from customer acquisition and retention, to back office operational elements for managing profitability. You can simplify order management processes through integrated automation and workflows, track equipment in the field and inventory at retail locations, streamline support ticketing, and much more – all on a single platform.
For wireline, wireless, MVNO, cloud and IoT providers, CostGuard B/OSS convergent capabilities provide the innovative product and service offerings, complex rating schemes and diverse business models needed to succeed in today’s competitive telecommunications industry.