Building A Better Experience
IDI Resource Library
In-depth educational resources for business leaders, practitioners, and customers.
The IDIxperience
Your resource for exclusive insights and topical content from the IDI Team, our valued partners, and thought leaders around the communications industry.
Whitepapers, Guides & eBooks
Customer Success Stories
Interactive Demos & Videos
Welcome to IDI’s Interactive Library–where visual storytelling meets industry expertise.
Data Sheets
Your gateway to detailed information on IDI’s comprehensive offering.
Events
Which upcoming events are on your radar? Let’s connect!
What’s Trending
30 Years Of IDI: Innovation, Evolution, & Partnership That Endures
Thirty years ago, IDI Billing Solutions started with a simple belief: providers deserved a technology partner that could turn ideas into growth — quickly, reliably, and at scale. As we celebrate our 30th anniversary, we’re proud of how far we’ve come: a company that...
How To Win Fiber Customers In A Competitive Market
Fiber broadband providers are entering a new phase of competition. According to the Fiber Broadband Association’s 2025 report, roughly 16% of homes with fiber availability now have a choice of at least two providers — a number expected to rise as overbuilds accelerate...
Customer Data Security in a Converged Services World
As broadband, mobile, and managed services continue to converge, communications providers are gaining new opportunities to deliver seamless, personalized experiences. This convergence is fundamentally reshaping how customer data is created, shared, and stored. What...
Get The IDIxperience Newsletter Delivered To Your Inbox Monthly
"*" indicates required fields
Ready to Build A Better Experience?
Through innovative technology, people, partners, and systems, IDI is committed to providing the insightful counsel and specialized expertise required to help you navigate the ever-evolving digital landscape.