IDI 2024 User Conference

Unified Futures: Shaping the Next Era of Telecom
May 21 – 23 | San Diego, CA

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Dive into the Future: Convergence in Telecom 2024.

 Unified Futures: Shaping the Next Era of Telecom

This May, in the vibrant heart of San Diego, CA, IDI Billing Solutions proudly presents our 2024 User Conference—a journey to the forefront of telecommunications where every connection sparks a possibility, every discussion inspires innovation, and every partnership strengthens our collective future.

This year’s theme – Convergence – embodies our mission to come together and foster the kind of collaboration that leads to groundbreaking solutions. It’s a catalyst for innovation, offering our esteemed customers and partners a unique platform to connect, engage, and co-create with the IDI Team. Join us and be an integral part of shaping our connected future — Register Today!

Why Attend? Here’s Just A Sampling Of What You Can Expect

Get An Inside View On What’s New & What’s Next

Learn more about what we’re working on through exclusive insider access to our product roadmap. We’ll also take a deeper dive into newly released functionality—sharing use case demonstrations, providing important updates, and fielding your questions. We’re working on a full slate of exciting speakers, dynamic presentations, and case studies. Full agenda coming soon!

Schedule One-On-Ones With Our Product Experts

Your input goes a long way toward shaping our focus. We encourage you to schedule time with IDI leadership, product experts, and your Account Managers—share your thoughts on our technology and systems, discuss your specific needs, and collaborate on future enhancements. This is our time to work together.

Network, Share, Inspire & Be Inspired

Guaranteed to hone your focus and spark new ideas, you’ll have the opportunity to meet and socialize with other users—ask questions, share your thoughts, collaborate, and get excited as we work to build a better experience together.

Agenda & Speakers

Our full agenda and speakers list is nearly finalized — We’ll be updating this space with a downloadable agenda soon. In the meantime, here’s a working list of topics and activities to get you excited for our time together in sunny San Diego!

Tuesday, May 21st (ARRIVAL)

6:00pm Kickoff Reception – Poolside at Pendry, San Diego

Wednesday, May 22nd

  • Welcome & Introductions
  • Keynote – Col. Dan Hampton, Airforce Legend & Bestselling Author
  • Product Roadmap & Newly Released Functionality
  • Use Cases – How Customers Are Leveraging The IDI Platform
  • Salesforce – Trends In Telecom & IDI Integrations
  • Web Sales & The Retail Revolution
  • Partnerships Integration – Field Service & Zinier

Wednesday, May 22nd (TEAM SOCIAL EVENT)

Get Ready For A WILD(life) Event At The San Diego Zoo!

Thursday, May 23rd

  • Welcome & Thoughts From IDI CEO Don Culeton
  • Browse Tags & Assignment Templates
  • Case Study – Paymentus & FirstLight
  • Security & Trust – Protecting IDI Systems and Customer Data
  • Artificial Intelligence in Telecom
  • Discussion Board & Conference Wrap-Up 
  • Thank You…Safe Travels Home! (~Noon)
040824 Dan Hampton AAE Headshot 3

Keynote Speaker

Dan Hampton – Airforce Legend & Bestselling Author

New York Times and international bestselling author, Dan Hampton is one of the most decorated fighter pilots since the Vietnam War. A former lieutenant colonel, he has been awarded a Purple Heart, four Distinguished Flying Crosses with Valor and eight Air Medals with Valor. Throughout his 20-year career he flew 151 combat missions in the Middle East during both Gulf Wars, and is a graduate of the elite USAF Fighter Weapons School, USN Top Gun School (TOGS), and USAF Special Operations School. 

Colonel Hampton consults for the U.S. and allied governments on counterterrorism, and is a frequent guest discussing foreign affairs and geopolitics on CNN, Fox News, MSNBC, the BBC, Newsmax, Sirius XM, IHeart Radio, and NPR. He has been a guest analyst for Bill O’Reilly, Hannity, Neil Cavuto, The Cycle, and Anderson Cooper360.

From the cockpit to the boardroom, optimum performance and successful campaigns require a range of elements, from confidence and the right mindset, to proper preparation. Dan Hampton delivers practical, memorable lessons and will inspire you with shared insight that can change your life.

2024 IDI User Conference Presenters

Don Culeton

Don Culeton

CEO

 Mike Holleran

Mike Holleran

VP, Product

Avi Dasgupta

Avi Dasgupta

Chief Technology Officer

 Jim Hart

Jim Hart

Senior Product Manager

 Kenny Pierce

Kenny Pierce

Senior Product Manager

Steve Kosarko

Steve Kosarko

VP, Engineering

Derrick Van Grol

Derrick Van Grol

VP, Global Sales

Cynthia Coat

Cynthia Coat

Manager, Solution Engineering

Register Now – We Look Forward To Seeing You!

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Venue & Accommodations

Pendry Hotel Image

Pendry San Diego

550 J Street
San Diego, CA 92101
(619) 738-7000
Check-In: 4:00pm
Check Out: 12:00pm

Room Rate: $305 Traditional Single/Double
Please reserve by May 3, 2024, as IDI Room Blocks are only guaranteed until then.

San Diego

San Diego – Beachside Attitude, Big City Excitement

With near perfect weather year-round, 70 miles of spectacular coastline, world-class attractions and a thriving urban core, complete with a sophisticated art, dining and nightlife scene, San Diego has earned the name California’s beach city.