OnlineBill will help Access One deliver an online strategy that enhances the company’s ability to create a superior customer experience
Victor, NY (March 21, 2012) — IDI Billing Solutions, leading developer of billing, rating, order management, workflow and selling solutions for the telecommunications industry, is pleased to announce that Chicago-based Access One has added the company’s OnlineBill® electronic bill presentment interface.
OnlineBill is a Web portal solution that allows service providers to present invoices and sell additional services, features and equipment. Providers can use their own business rules to offer customers various self-care capabilities. OnlineBill helps service providers build customer relationships and provide greater access to account information while continuing to reduce printing, processing, service and administration costs.
Telecommunications service provider Access One is a proven organization that sets the industry standard for service, quality and stability. While focusing on the Chicagoland market, Access One can support their customers’ voice and data needs throughout the United States. Access One’s product portfolio includes dynamic integrated voice and data, PRIs, high speed Internet bandwidth, VoIP, MPLS, collocation and managed IT services.
“IDI’s OnlineBill solution offers us a platform for invoice presentment and customer care as we continue to create a more user friendly billing experience,” said, Larry Levy, Chief Operating Officer of Access One. “IDI has been our billing partner since 2005. In the seven years our organizations have worked together, we have built a successful relationship that we continue to extend. With OnlineBill we now have the tools to offer a paperless invoicing option and really respond to the needs of the customers we serve.”
Donald Culeton, President and CEO of IDI Billing Solutions.said“It is a pleasure to work with an organization like Access One, whose operating style mirrors our own entrepreneurial philosophy at IDI Billing Solutions. Access One is focused on delivering both leading edge products and services and exceptional customer care, which has served the company well even as the market has become more competitive. Access One’s use of OnlineBill to offer customers self-care capabilities is another example of their desire to continuously add value as a service provider.”
About Access One
A privately held Chicago-based telecommunications company founded in 1993, Access One provides its customers with business communication services from high speed data and Internet to voice and integrated communications, colocation at secure data centers, and managed IT support. For more information, visit www.accessoneinc.com.
About IDI Billing Solutions
IDI Billing Solutions (formerly Info Directions, Inc.) is a leading B/OSS services provider for the telecommunications industry. IDI’s Billing as a ServiceSM includes the award-winning CostGuard® application, expert back-office and professional services, and a cost-effective SaaS-hosted platform. Billing as a Service helps providers engaged in mobile, MVNO, local, long distance, data and VoIP monetize their services and streamline operations related to selling, activating, managing and billing customers. IDI maintains a Gold Hosting Competency in the Microsoft Partner Program. To learn more about IDI, please visit us at erealitatea.net or call 1.888.924.4110.
Access One, Inc. contact
820 W. Jackson Street, Suite 650
Chicago, IL 60607
IDI Billing Solutions contact
Marketing Communications Manager
833 Phillips Road
Victor, NY 14564