Five year relationship for billing services extended
VICTOR, NY (October 9, 2014) — IDI Billing Solutions, a leading provider of Cloud Billing and Point of Sale solutions for facilities-based and MVNO mobile service providers, is pleased to announce that Cellular One of Northeast Arizona has extended its contract for IDI’s CostGuard® B/OSS SaaS solution.
Smith Bagley, Inc. dba Cellular One of Northeast Arizona, provides voice and data service over a GSM network in Northern Arizona and much of New Mexico. The company offers state-of-the-art phones and cutting-edge services that equip the demands of the fast-paced world providing voice, data and other enhanced services. Providing service since 1990, Cellular One is committed to offering it’s more than 100,000 subscribers the latest in phones, accessories, content and services for mobile communications.
As part of the agreement, Cellular One will also be implementing IDI’s OnlineAgent™ which is designed to help mobile carriers energize their agent network with real-time sales and service capabilities. Fully integrated with IDI’s CostGuard B/OSS SaaS offering, OnlineAgent also helps carriers eliminate manual processes, reduce data input errors, and decrease agent calls to the carrier’s call center.
“IDI’s CostGuard solution and SaaS release strategy offers us the flexibility to incorporate new technologies, and products so we can provide our subscribers with the latest service offerings.” said Judd Hinkle, CEO, Cellular One of Northeast Arizona. “We are excited to be working with a solutions-driven company like IDI serving as a cornerstone to our success.”
“We look forward to strengthening our relationship and supporting Cellular One of Northeast Arizona’s growth now and in the future,” said Donald Culeton, President and CEO of IDI Billing Solutions. “This extension of services, and the addition of our OnlineAgent web app is another example of how IDI is helping rural and regional carriers maintain a competitive edge in their markets.”
About Cellular One of Northeast Arizona
Headquartered in Show Low, Arizona, Smith Bagley, Inc. dba Cellular One of Northeast Arizona currently serves customers in Northern Arizona and much of New Mexico. Established in 1990, the company has grown from 5 employees to more than 200. With unsurpassed customer service and satisfaction, CellularOne has brought more than 100,000 subscribers into the Cellular One family. The company offers state-of-the-art phones and cutting-edge services that equip the demands of our fast-paced world providing voice, data and enhanced services over a GSM network.
About IDI Billing Solutions
IDI Billing Solutions is a leading Billing and OSS services provider for the telecommunications industry. IDI’s Billing as a ServiceSM includes the award-winning CostGuard® application, expert back-office and professional services, and a cost-effective SaaS-hosted platform. Billing as a Service helps providers engaged in mobile, wireline, data, IP, convergent, unified communications and wholesale monetize their services and streamline operations related to selling, activating, managing and billing customers. IDI maintains a Gold Competency in the Microsoft Partner Program. To learn more about IDI, please visit us at erealitatea.net or call 1.888.924.4110.
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