Frictionless Payments Experience Enables End-To-End Digital Journey For Customers
VICTOR, NY (April 13, 2022) – IDI Billing Solutions, a global provider of cloud-based billing, automation and workflow solutions for Communications Service Providers, is pleased to announce an expanded partnership with Paymentus, (NYSE: PAY) a solutions leader in electronic bill payment and presentation (EBPP).
To remain competitive amid growing competition, mid-tier telecommunications companies must provide the same level of customer service, support, and capabilities on par with national providers. IDI and Paymentus understand the needs of service providers and enable mid-tier providers to offer their customers a fully digital, streamlined, and seamless bill pay experience. Together, the two market leaders will enable mid-tier telecommunications providers to instantly scale their billing and payments capabilities, including accepting payments through the most popular digital wallets.
Paymentus, headquartered in Redmond, Washington, offers a comprehensive, omnichannel billing and payment solution that gives communications service providers instant access and negotiated rates to the most popular digital wallets from PayPal, AmazonPay, ApplePay and GooglePay.
“Today’s consumers consider a seamless, frictionless payment experience as an integral part of the customer service experience and will judge their service providers accordingly” said Dushyant Sharma, Founder and CEO of Paymentus. “Our partnership with IDI enables mid-tier service providers to deliver an elevated and streamlined payment experience that will enhance overall customer experience.”
“Paymentus has a deserved reputation in this market as the premier payments provider,” said Ron Whaley, Chief Revenue Officer of IDI. “Mid-tier players thrive on customer loyalty and knowledge of the markets they serve. Paymentus understands that dynamic and provides our clients the ability to operate in the same digital commerce environment where their customers live, work and shop every day.”
Paymentus is a leading provider of cloud-based bill payment technology and solutions for more than 1,700 billers and financial institutions across North America. The company was named the industry’s best-in-class provider of EBPP solutions by Aite-Novarica in February 2022. The Paymentus omni-channel platform provides consumers with easy-to-use, flexible, and secure electronic bill payment experiences through their preferred payment channel and type. Paymentus’ proprietary Instant Payment NetworkTM, or IPN, connects IPN partners’ platforms and tens of thousands of billers to Paymentus’ integrated billing, payment, and reconciliation capabilities. For more information, please visit www.paymentus.com.
About IDI Billing Solutions
IDI Billing Solutions has been a leading provider of Billing, Automation and Workflow solutions for the telecommunications industry since 1996. IDI’s Billing as a ServiceSM includes the award-winning CostGuard application, expert back-office and professional services, and a highly secure cloud-hosted platform. With a diverse client base, IDI gives communications providers the tools to quickly monetize their services and automate operations related to selling, activating and billing customers. IDI maintains multiple Gold Competencies in the Microsoft Partner Program. To learn more about IDI, please visit www.idibilling.com or call 1.888.924.4110.
IDI Billing Solutions contact:
Frank Magnera, Director of Marketing