IDI honored in telecom category for operational excellence and innovative solutions.

VICTOR, NY (November 13, 2023) – IDI Billing Solutions, a global provider of cloud-based billing, automation and workflow solutions for Communications Service Providers, is proud to announce its achievement of earning the Telecom Gold Winner of the 2023 Merit Awards for Technology. Merit Awards is an esteemed independent awards program that recognizes global industries and the market they serve. The Merit Awards for Technology were judged based on submissions that represent the best in current and next-generation innovations and technologies.

This recognition is a testament to IDI’s deep commitment to operational excellence, innovative solutions, and building a better experience by enabling customers to deliver optimal digital experiences for their customers. IDI’s state-of-the-art CostGuard® Billing & OSS solution is an integrated, highly secure, cloud-based monetization platform designed to support innovative product and service offerings, complex rating schemes, and diverse business models—delivering the power and flexibility that service providers need to quickly transform their ideas into growth.

“These visionary innovators and companies, including IDI Billing Solutions, have not only demonstrated exceptional prowess in harnessing the power of technology but have also set new benchmarks for excellence,” said Marie Zander, executive director for Merit Awards. “The remarkable achievements by each winner stand as a testament to the transformative potential of technology, and we congratulate this year’s recipients.”

“IDI is thrilled to be honored as a Telecom Gold Winner of the 2023 Merit Awards for Technology,” said Patrick Talty, President, IDI Billing Solutions. “As customer expectations continue to rise and digital channels expand, it takes advanced customer experience management technology to stay ahead of the curve. Through innovative technology, premier people and partners, and best-in-class systems and processes, we’re dedicated to building a better experience for our valued customers in the communications space,” added Talty.

About Merit Awards
Designed to recognize the efforts put forth by global industries and the markets they serve, the Merit Awards will acknowledge companies that have contributed to the continued growth of the market. The Merit Awards are judged by industry executives, Merit Awards staff, members of the media and consultants. For more information, please visit

Merit Awards Contact:
Marie Zander, Executive Director

About IDI Billing Solutions
IDI Billing Solutions has been a leading provider of Billing, Automation and Workflow solutions for the communications industry since 1996. Servicing a diverse client base with an award-winning application, IDI’s comprehensive, highly secure, cloud-based solution enables providers with the ability to streamline operational efficiency, monetize services, automate operations, and seamlessly scale as their business demands. To learn more about IDI, please visit or call 1-888-924-4110.

IDI Billing Solutions Contact:
Frank Magnera, Director of Marketing