Mitel Selects Cloud-Based Billing Service from IDI Billing Solutions for EMEA Operations

CostGuard billing and OSS on the Microsoft Azure platform deliver flexible back office for global business communications leader

VICTOR, N.Y. (February 10, 2015) — IDI Billing Solutions, a leading developer of billing, rating, order management, workflow and selling solutions for the communications industry, announced it will provide the billing and OSS support for Mitel’s (NASDAQ: MITL) (TSX:MNW) operations in the UK, supporting EMEA operations. IDI’s cloud-based CostGuard® billing and OSS solution will run on Microsoft Corp’s Microsoft Azure platform to support the regional rollout.

Recently positioned in the Leaders Quadrant of Gartner’s Magic Quadrant for Unified Communications, Mitel continues to grow its global presence and expand into new markets. Mitel has selected IDI’s CostGuard billing and OSS solution to manage its back office needs. CostGuard will be hosted in local data centers on Microsoft Azure to provide scalability and security, to respect data sovereignty issues, and to enable a rapid rollout as Mitel adds new markets. Microsoft Azure is an open and flexible cloud platform that enables solutions providers like IDI to quickly build, deploy and manage applications across a global network of Microsoft-managed datacenters.

IDI’s ability to respond quickly to customer needs and use the power of its Microsoft Partner Network relationship creates a seamless solution to support Mitel’s growth. As a cloud solution, CostGuard gives service providers a comprehensive billing and OSS feature set at a price point that is highly competitive. In the U.K. rollout, Mitel will use CostGuard’s workflow capabilities to track and automate orders and create market-specific products and services using the solution’s robust product management capabilities. CostGuard’s support of both Mitel’s North American and European businesses will help ensure a consistent picture of key performance metrics.

“We are excited about our global prospects and our ability to create competitive offerings for the U.K. wholesale market,” said Jon Brinton, Mitel’s executive vice president and general manager global cloud. “The combination of CostGuard and Microsoft Azure gives us the ability to deliver a comprehensive communications solution with the reliability, flexibility and efficiency that is so crucial in today’s wholesale communications space.”

“There are many considerations when service providers expand outside their domestic market. With our cloud-based CostGuard billing and OSS solution, we are able to help providers eliminate their most pressing back office concerns and provide the speed-to-market that’s required to compete in a global communications marketplace,” said Tim Wrona, vice president, marketing and product strategy for IDI. “With IDI’s CostGuard billing and OSS solution, providers can enter new lines of service or geographic regions with a back office solution that offers flexibility and agility no matter where they want to do business.”

“IDI was able to deploy a CostGuard instance on Microsoft Azure in only a few weeks,” said Scott Woodgate, Director of Product Marketing, Microsoft Azure. “Azure offers speed, performance and scalability, all of which enable cloud solutions companies like IDI to have in place to delight customers and grow their business at global scale.”

About IDI Billing Solutions

IDI Billing Solutions is a leading billing and OSS services provider for the communications industry. IDI’s Billing as a ServiceSM includes the award-winning CostGuard® application, expert back-office and professional services, and a cost-effective SaaS-hosted platform. Billing as a Service helps providers engaged in wholesale, cloud/SaaS, unified communications, IP telecom, local, long distance, mobile, MVNO, data, convergent and VoIP monetize their services and streamline operations related to selling, activating, managing and billing customers. IDI maintains a Gold Hosting Competency in the Microsoft Partner Program. To learn more about IDI, please visit us at or call 1.888.924.4110.

IDI Billing Solutions contact

Jim Lazeroff
Marketing Director
7615 Omnitech Place
Victor, NY 14564