NetWolves has powered their back office with CostGuard B/OSS since 1998
VICTOR, NY (September 1, 2021) – IDI Billing Solutions, a global provider of cloud-based billing, automation and workflow solutions for Communications Service Providers, announced today that it has renewed its agreement with NetWolves, a leading provider of Managed Services, Carrier Services, Professional Services and Network monitoring.
NetWolves, headquartered in Tampa, Florida, offers consolidated secure network services from over 150 leading telecommunication companies, including large Tier One facilities providers, cable companies and regional providers. NetWolves provides clients with a complete single-source solution that includes design, network redundancy, application device management, real-time network monitoring, reporting, professional services and Healthcare IT – all on a single invoice. Netwolves uses IDI’s flagship CostGuard® B/OSS application to manage their large customer base, back-office operations and sales agent channel. IDI supports their broad range of services using a deep catalog of RESTful APIs, including integration to Core Commissions to help manage their agent channel.
“We’ve been relying on IDI Billing Solutions’ comprehensive services to maximize our revenue streams and streamline the customer experience since 1998. IDI has been a valuable partner and we are confident that we will seamlessly manage the future challenges and demands for digitalization,” said Peter Castle, President and Chief Executive Officer of NetWolves.
“It’s rewarding to know that IDI has been able to earn Netwolves’ confidence for so long, but we feel like this is just the beginning,” said Patrick Talty, President IDI Billing Solutions. “As we move forward, we will continue to provide the long-term monetization services that empower them to focus on new revenue generating opportunities with operational agility and efficiency,” Talty added.
About NetWolves
Founded in 1998 and with strong roots in network security and software development, NetWolves has established itself as a proven Managed Network Provider (MNP). They combine the abilities of a forward-looking managed services organization with a diverse network aggregator, and then add comprehensive professional services to complete this offering. NetWolves has the expertise to deliver efficient and cost-effective multi-network and multi-technology solutions. To learn more about NetWolves, please visit www.netwolves.com or call 1-813-579-3200.
NetWolves contact:
Scott Foote, Sr. Vice President, Operations
scott.foote@netwolves.com
About IDI Billing Solutions
IDI Billing Solutions has been a leading provider of Billing, Automation and Workflow solutions for the telecommunications industry since 1996. IDI’s Billing as a ServiceSM includes the award-winning CostGuard application, expert back-office and professional services, and a highly secure cloud-hosted platform. With a diverse client base, IDI gives communications providers the tools to quickly monetize their services and automate operations related to selling, activating and billing customers. IDI maintains multiple Gold Competencies in the Microsoft Partner Program. To learn more about IDI, please visit www.idibilling.com or call 1-888-924-4110.
IDI Billing Solutions contact:
Jim Lazeroff, Marketing Director
jlazeroff@idibilling.com