Seven-year relationship for communications billing services extended
VICTOR, N.Y. (Jan. 18, 2012) — IDI Billing Solutions (IDI), formerly Info Directions, Inc., a leading developer of billing, rating, order management, workflow and selling solutions for the telecommunications industry, is pleased to announce that Coral Springs, Fla.-based networkWCS, a brand of Wholesale Carrier Services, Inc. (WCS), has renewed its contract for the company’s award-winning CostGuard® billing and operations solution and OnlineBill® electronic bill presentment and payment interface.
An IDI customer since 2004, WCS is a privately owned company that provides telecommunications services to mid- to large-size enterprise clients, ranging from Fortune 500 companies to private label carriers through a distribution channel of value-added resellers. For its resale clients throughout the U.S., WCS offers both a more cost-effective and simpler solution to their telecom needs. The company buys services from more than 125 different network providers at wholesale spot market rates under high-volume purchase agreements then “packages” the customer’s desired combination of carrier backbones, network architecture and contract terms.
Utilizing IDI’s CostGuard B/OSS, WCS manages these complex product schemas and creates a single, consolidated communications service invoice for its enterprise customers. WCS also leverages CostGuard’s automation capabilities to eliminate manual operations and create a faster order-to-billing process that improves cash flow. IDI’s OnlineBill® Web portal offers WCS’ clients a paperless invoicing option and comprehensive customer care capabilities that create a more user friendly billing experience.
“The ability to manage products easily, create unique packages and produce accurate, easy-to-read invoices is a strength for us in the market,” said Chris S. Barton, president and CEO of WCS. “We appreciate the flexibility we have with CostGuard and the expertise of the IDI team members who know our business.”
“WCS is a leader in the enterprise network communications marketplace. The company’s commitment to building out new products and services ensures its resellers and their customers always have access to quality communications solutions that are as simple to manage as they are cost effective,” said Donald Culeton, president and CEO of IDI. “We are pleased that our billing and operations solution continues to play an important role for WCS as the company focuses on developing new growth opportunities and maintaining the top-notch service and support for which it has consistently been recognized.”
About Wholesale Carrier Services
Wholesale Carrier Services, Inc. (WCS) is a facilities-based SIP network provider and a leading reseller of over 125 regional and global carriers as well as a licensed CLEC for local dialtone throughout the U.S. WCS was established in 1994 to serve the needs of medium-large enterprises, commercial telecommunications users and resellers. WCS provides services to enterprise clients through a distribution channel of value-added resellers. Through WCS, VARs distribute a comprehensive line of over 100 products and network services to meet the needs of nearly any customer requirement on a single consolidated invoice. WCS clients include Fortune 500 corporate customers and private-label resellers. For more information, go to www.wcs.com.
About IDI Billing Solutions
IDI Billing Solutions (formerly Info Directions, Inc.) is a leading B/OSS services provider for the telecommunications industry. IDI’s Billing as a ServiceSM includes the award-winning CostGuard® application, expert back-office and professional services, and a cost-effective SaaS-hosted platform. Billing as a Service helps providers engaged in mobile, MVNO, local, long distance, data and VoIP monetize their services and streamline operations related to selling, activating, managing and billing customers. IDI maintains a Gold Hosting Competency in the Microsoft Partner Program. To learn more about IDI, please visit us at erealitatea.net or call 1.888.924.4110.
Wholesale Carrier Services contact
Manager, Marketing Communications
5471 N University Drive
Coral Springs, FL 33067
IDI Billing Solutions contact
Marketing Communications Manager
833 Phillips Road
Victor, NY 14564