The All-in-One B/OSS for Mobile Carriers
The most innovative mobile carriers depend on IDI to provide the Point of Sale (POS), billing, OSS and customer care solutions they need to succeed in this fast growing and rapidly changing marketplace.
Mobile communications providers select IDI because they know that wireless customers demand a level of excellence that can be elusive with conventional billing and disparate point of sale, prepaid and inventory systems. With IDI’s comprehensive Billing as a Service solution, mobile carriers have the application, people, platform and industry expertise they need to remain competitive and expand their business.
Comprehensive Back Office Support for Mobile Carriers
- Flexible rating and billing
For voice and data offerings requiring complex rating, bundling, tiering, taxing and discounting schemas
- Launch new products and services real time
Robust product development capabilities with Wizard-based product set up
- Superior customer visibility
Deep views into each and every customer interaction, including retail POS purchases, feature upgrades, billing disputes, trouble tickets and more
- Web APIs
Readily integrate with new partners offering supplemental revenue opportunities
- Powerful reporting capabilities
Optional executive dashboards offering critical data points and key performance indicators for managers and executives
- Experienced, U.S.-based billing and professional services teams
Bring consistency and efficiency to your billing operations
- SSAE 16 audited data center
Get peace of mind with our end-to-end, SaaS-hosted billing and OSS solution
IDI’s Comprehensive Solution for Mobile Communications Providers Includes
Read More About How Mobile Carriers Use CostGuard
- MTPCS LLC, d.b.a. Cellular One (Press Release)
Cellular One will continue to take advantage of IDI’s integrated full featured CostGuard platform for managing retail and business operations.
- Viaero Wireless (Press Release)
Viaero Wireless to expand product portfolio, improve billing and financial reporting, and upgrade their retail service capabilities.
- Cellular One of Northeast Arizona (Press Release)
Cellular One will be implementing IDI’s OnlineAgent™ — Fully integrated with IDI’s CostGuard B/OSS SaaS offering, OnlineAgent also helps carriers eliminate manual processes, reduce data input errors, and decrease agent calls to the carrier’s call center.
- Nex-Tech Wireless (Press Release)
Ongoing partnership will help Nex-Tech Wireless continue building its 4G/LTE network and create a superior service experience for its growing customer base.