Wireline/Fiber Billing Software

IDI has its roots in the competitive telecommunications marketplace. The foundation of our CostGuard billing and OSS application is a powerful rating and billing engine that performs the complex rating, bundling, discounting, and taxation functions that service providers demand.

Our solution also provides business automation tools to streamline operations and increase productivity, as well as the flexibility needed to deliver new technologies and services for growth in the market. We support the needs of a wide variety of customers in diverse offerings including fiber-to-home, fiber-to-enterprise, UCaaS, ILEC, CLEC, managed IT and Cloud Communications.

Gain Billing Efficiencies, Guard Your Revenue

• Support for corporate hierarchies
  Manage complex corporate relationships with n-tier hierarchies that include functionality for establishing invoice responsibility, discounts, contract management and more.
• Order Management automation
  Build out custom workflows to manage complex processes and automate operations for efficiency and consistency.
• Product management and pricing for any telecom business model
  CostGuard provides powerful capabilities in product management and rating that together support myriad products, services, bundles, discounts and business models for CLECs, cable companies, utilities and convergent players. Wherever your business is growing, CostGuard can support it.
• One bill for any service
  CostGuard provides convergent support – and a single invoice – for providers transitioning from traditional communications services into multiple lines of service including IP, cable, mobile, SaaS and nearly any other service delivery model.
• Capture all your revenue
  Revenue leakage erodes your bottom line. Use CostGuard’s powerful Unbillable Usage Interface to protect your hard-earned revenue.
• Integrate with ease
  CostGuard’s well-documented APIs make it easy to share critical data points with internal systems and third-party partners.
• Agent support
  Utilize the CostGuard SalesCentral application to efficiently manage your agent network. SalesCentral creates quotes and seamlessly turns them into orders.

See How VoIP, ISP, and Other Wireline Providers Use CostGuard

• Firstlight (Press Release)
  IDI’s premier billing solution enables this leading fiber-optic services provider to streamline processes throughout their expanding operations.
• First Communications (Press Release)
  Technology service provider automates their back office complexity with IDI’s cloud-based B/OSS service.
• Mitel (Press Release)
  Mitel Selects Cloud-Based Billing Service from IDI Billing Solutions for EMEA Operations.
• Access One (Press Release)
  Access One extends contract and will use newest release of CostGuard BSS/OSS to capture new revenue opportunities.