Communications & Managed
Service Providers
Stay Ahead Of The Curve—Your Path To Seamless, Scalable Billing Excellence
IDI excels in providing comprehensive billing, automation, and workflow solutions that are not only adaptable to the dynamic and complex nature of Communications Service Providers (CSPs) and Managed Service Providers (MSPs), but also scalable to accommodate the evolving needs of growing businesses.
Our agile cloud-based solution delivers the easiest path to monetize products and hosted services through the most flexible Order to Cash Platform on the market today. Gain the ability to scale revenue while reducing overhead and delivery times through unmatched automation and efficiencies that ultimately enhance the overall customer experience
Flexible Billing Models For Diverse Service Offerings
CSPs/MSPs provide a broad range of services, including voice, data, cloud, cybersecurity, and more. Managing and billing for diverse services with different pricing models adds complexity. When you partner with IDI, whether you’re offering subscription-based plans, usage-based billing, or a hybrid model, our billing solutions are flexible and scalable to adapt to your business needs.
Billing And Revenue Assurance Through Real-Time Charging & Rating
Stay ahead in a competitive market with real-time charging and rating capabilities, ensuring accurate and timely billing for your services. You’ll also have the ability to minimize revenue leakage through a robust tool set that enables you to identify and rectify potential billing discrepancies proactively.
Seamlessly Scale As Your Business Grows
As demand for services grows, CSPs/MSPs need to scale their infrastructure and operations efficiently. Designed to support innovative offerings, complex rating schemes, and diverse business models, IDI’s cloud-based monetization platform delivers scalable solutions that can handle increased workloads without compromising performance.
Easy Integration Capabilities
CSPs/MSPs often rely on a variety of systems and platforms for different services. Ensuring seamless integration among these systems is essential for smooth operations. With an API-first mentality, the IDI platform seamlessly integrates with a variety of third-party systems and applications, ensuring a cohesive ecosystem for your broadband operations. From CRM systems to network management tools, we make integration hassle-free.
Network Security & Privacy
In an industry where data security and regulatory compliance are non-negotiable, we take a proactive approach. Our systems adhere to the highest security standards and regulatory requirements, including SOC1/SSAE 18, SOC2, PCI DSS, FIPS 140-2, and HIPAA—ensuring that carriers can operate with confidence and trust.
Discover IDI’s Customized Solutions For CSP/MSPs
In a world where customer expectations are constantly evolving, staying ahead requires a partner that understands your industry inside out. IDI Billing Solutions is not just a solutions provider; we are your ally in navigating the complexities of the communications space.