Leading MVNO provider uses IDI’s CostGuard 9.07 cloud platform to create efficient operations and leverage continuous feature updates
VICTOR, NY (June 12, 2014) — IDI Billing Solutions, leading developer of billing, rating, order management, workflow and selling solutions for the communications industry, announces that Mobile Virtual Network Operator (MVNO) CREDO Mobile has extended its contract and moved its long distance subscriber base to IDI’s CostGuard® billing and OSS application.
CREDO, a subsidiary of Working Assets, provides mobile, credit card and long distance services and turns everyday activities like talking on the phone into progressive acts by providing a conduit for donations and giving its customers the opportunity to speak out on public issues. Established in 1985, CREDO donates one percent of its members’ phone charges to nonprofit enterprises and has raised and distributed more than $76 million to date.
CREDO Mobile has a nationwide service footprint and offers a full line of the latest smart phones and devices for both business and consumer customers. CREDO Mobile depends on CostGuard to manage back office billing and OSS operations for it growing subscriber base, as well as serve as the operational core that seamlessly integrates a number of the company’s third-party partners. In addition to CREDO Mobile’s MVNO subscribers, IDI also recently converted the company’s long distance customers to CostGuard. Moving to CostGuard’s 9.07 release gives CREDO Mobile the ability to take advantage of IDI’s cloud platform, receiving continuous feature updates and leveraging the solution’s open APIs for integration.
“At CREDO Mobile, we have achieved two things that are not usually congruent: flexible product development and efficient back office processes. IDI’s CostGuard billing and OSS solution has afforded us the ability to create unique products and services for our customers while still fostering our mission as a company,” said CREDO Mobile’s Vice President, Engineering Simon Williams. “Specifically, IDI’s ability to provide a billing and taxing solution for both our mobile and wireline customer segments is a significant advantage for us, allowing us to satisfy our existing customers and scale the business. With the move to the 9.07 CostGuard platform, we look forward to building on our product and service offerings.”
“As with any MVNO, deepening the customer relationship is very important, and CREDO Mobile’s distinctive business model requires a back office billing and OSS solution that can accommodate rapid and ongoing change without sacrificing billing accuracy or standardized processes,” said IDI’s Vice President, Marketing and Product Strategy Tim Wrona. “We are pleased to see the success that CREDO Mobile has been able to achieve and look forward to building on our partnership in the future.”
About CREDO Mobile
CREDO, a subsidiary of Working Assets, provides mobile, credit card and long distance services and turns everyday activities like talking on the phone into progressive acts by providing a conduit for donations and giving its customers the opportunity to speak out on public issues. Established in 1985, CREDO donates one percent of its members’ phone charges to nonprofit enterprises and has raised and distributed more than $76 million to date.
About IDI Billing Solutions
IDI Billing Solutions is a leading BSS/OSS services provider for the communications industry. IDI’s Billing as a ServiceSM includes the award-winning CostGuard® application, expert back-office and professional services, and a cost-effective SaaS-hosted platform. Billing as a Service helps providers engaged in wholesale, cloud/SaaS, unified communications, IP telecom, local, long distance, mobile, MVNO, data, convergent and VoIP monetize their services and streamline operations related to selling, activating, managing and billing customers. IDI maintains a Gold Hosting Competency in the Microsoft Partner Program.